Warranty

This warranty is effective as of August 7, 2019 and applies to all products and services owned by PLAVOGUE UK LTD ( UK registered trademark).


At Plavogue UK LTD, we offer 24-months hassle free warranty on all our products. One-step warranty enables the consumer to get the refund with single request ticket. We are proud of our Warranty Claim and we stand by it completely.

 

 

How long does the warranty last? Plavogue offers 24-months worry free warranty, regardless of the country or Point of Sale.  


Who do you contact to get warranty service? Please submit a ticket via email and we will initiate the replacement.  


What will the company do if the product fails? In case of product failure, we will fully comply and replace the product with the new one, after our team makes the inspection. However, if the particular model is discontinued, we will offer a newer version or a refund. Consumer have a right to take decision in this matter.  


What parts and repair problems are covered? At Plavogue, we don’t repair or refurbish the products as we believe in offering a unique quick and upfront solution to our consumers.


Does the warranty cover "consequential damages?" Warranty Policy, does not cover any “Consequential Damages “caused by any of our products. User will be solely responsible for it.  


Are there any conditions or limitations on the warranty? Using the product in abusive manner, deliberately causing damage, against the fair use, will void the warranty term.

     

    Product

    Warranty period

    Remark

    Hair Dryers

    24 Months

    Fair Usage

    Blackhead removers

    24 Months

    Fair Usage

    Hair Straighteners

    24 Months

    Fair Usage

    Hair Curlers

    24 Months

    Fair Usage

    Electric massagers

    24 Months

    Fair Usage

    Skin Scrubbers

    24 Months

    Fair Usage

    IPL Devices

    24 Months

    Fair Usage

    Other

    24 Months

    Fair Usage

     

    Warranty Voids in the following conditions; -

    • Product has been deliberately misused, damaged or broken.
    • Any modification, disassembly, or repair without Plavogue’s authorization.
    • The product is faulty or damaged because it is not installed, used, maintained, or kept in accordance with the instructions.
    • The warranty period has expired.
    • Faults or damage caused by factors of Force Majeure such as fire, earthquake, and flood.

     

    For any more question, please get in touch our team :- contact@plavogue.com